Simply The Best is committed to providing exceptional customer service. Due to the high demand of our services, we request 24 hours notice if you are unable to make your appointment. This gives us the opportunity to fill the treatment room. Please call us 24 hours prior to your appointment if you need to make any changes or cancel. If prior notification is not given, you will be charged for the missed appointment. We appreciate your understanding of this matter. Our goal is to continue to provide the best to all of our clientele.